Hotel Glossary Terms

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Term Main definition
Administrative theory

Administrative theory first introduced by Henri Fayol, it was an attempt to apply scientific principles to a business organization. A sub component of the classical school.

A la

A French phrase used in menu writing to indicate the style of preparation - eg; Chicken Ala King etc.

Synonyms - Ala
A la Carte

Items prepared to order as per the guest choice from the menu.

A.M. Room check

A.M. Room check is a visual look at guestrooms that are supposed to be ready to receive guests for the purpose of verifying status. Check is made at about 8:00 A.M. Those rooms not in a ready status are called A.M. Discrepancies and must be investigated. Some hotels conduct A.M. Room checks on every room to determine each room’s status. Sometimes the housekeeping department schedules workers according to the results of the A.M. Room check.


Accommodation Charges or Revenues related to Room.

Access Aisle

An aisle that is a necessary part of an accessible parking space.The aisle allows disabled individuals with a device, such as a wheelchair, to enter and exit vehicles and travel to the sidewalk or building entrance.


Before there was the word ‘hotel’ there was the word accommodation or places for travellers, which has a more extensive meaning than the word ‘hotel’. However, the hotel is the accommodation for travellers who wish to have lodging through payment to the proprietor.


Acetate is a low-cost silky fiber. It is colorfast and resistant to mildew, but it is relatively easy to soil and is vulnerable to abrasion.


Acidic / Acid - foods such as citrus juice, vinegar and wine that have a sour or sharp flavour (most foods are slightly acidic); acids have a pH of less than 7.


Acrylic are the synthetic material used in making fabric or molded transparent fixtures or surfaces.


Acrylic are the synthetic material used in making fabric or molded transparent fixtures or surfaces.

Actual expenditures

Actual expenditures are the actual spending for labor and supplies to support the generation of revenue, as opposed to budgeted (planned) costs or forecast(expected) costs.

Acute hazard

Acute hazard are something that could cause immediate harm. For example, a chemical that could cause burns on contact with the skin is an acute hazard.

Adjoining Rooms

Guest rooms located side by side without a connecting door between them.


Administration is a management task. Attending to the details of executive affairs.